OVERVIEW
Providing sales training plays an important role in helping sales representatives practice and hone their selling skills. This Sales Training Course helps sharpen the skills of even experienced sales representatives enabling them to take advantage of sales opportunities and aggressively expand the business. By providing an environment where they can make mistakes and learn from them, organization can be benefit from having sales representatives who can make the greatest impact facing their customers on a daily basis.
TRAINING OBJECTIVES
By the end of the training course, participants will be able to:
Gain insightful concepts on sales.
Understand in depth the seven steps of the sales and be able to master the “Effective Selling Skills.”
Able to use various selling techniques to grow sell.
Learn to manage the sales process by understanding where the sale is & how to keep the momentum moving forward.
Learn how to handle objections professionally & effectively.
Learn how to solve the problem.
Learn to follow-up to develop long-term relationships & future business.
TRAINING CONTENT
Module 1: Introduction to Selling Skills
7 Steps of the call
Buying Signal
Module 2: Dealing with Difficult Customers
How to Deal with Difficult Customers?
Kind of Difficult Customers
Module 3: Objection Handling
What is Objection Handling?
Why is it Important?
Handling Objection Flow
Module 4: Selling Techniques
Question Types
3’s Selling Approach
Direct, Fear and Action
Module 5: Problem Solving
How can we solve the problem?
SODAS Technique and Problem Solving
Module 6: Relationship Management
What Does Relationship Mean?
Why is it Important?
Complexity of Relationship
Balancing Personal Relationships and Business Results
How to Behave with your Customer?