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Director of Facility & Leasing

Job Summary

We are seeking a highly skilled and experienced in Head of Facility and Leasing oversee and ensure the strategy plan, coordination, and execution of events, as well as manage leasing properties of our commercial building and its occupants. The ideal candidate will have a strong background in Facility and Leasing to involves external vendors, and tenants to ensure successful events and optimal utilization of leased spaces.

Job Description (Responsibilities)

  • Participate and provide support in key decisions as a member of the executive management team.

  • Develop and execute strategic plans to achieve sales/lease targets.

  • Understand industry-specific trends and landscapes.

  • Drive initiatives to improve service quality, reduce costs, and increase productivity.

  • Effectively communicate value propositions through presentations and proposals.

  • Maintain accurate records of lease agreements, lease terms, rental payments, and lease-related correspondence.

  • Monitor lease expirations, renewals, and terminations, proactively managing lease negotiations and documentation.

  • Liaise with legal firm for hard title and legal documents processing.

  • Oversee event setup, staffing, and management to ensure a seamless and memorable experience for tenants.

  • Develop event timelines, budgets management, and resource plans, ensuring all aspects are executed efficiently.

  • Oversee the handling of customer inquiries, complaints, and escalations in a timely and

    professional manner.

  • Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.

  • Leading a team of event planners, coordinators, and leasing specialists, providing direction, guidance, and support.

  • Supporting the professional growth and development of team members through training,

    mentoring, and performance management.

Job Specification (Requirements)

  • Bachelor’s degree in Business Administration, Marketing, or a related field. A Master’s degree may be preferred.

  • Proven experience (typically 7-10 years) in a customer service leadership role, preferably in a similar industry.

  • Strong leadership and management skills with the ability to motivate and develop a diverse team.

  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and colleagues.

  • Analytical and strategic thinking abilities, with a track record of driving operational improvements and achieving business goals.

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