OVERVIEW
This training course focuses on maximizing productivity in a fast-paced world by raising personal effectiveness, self-awareness, emotional intelligence, and time management skills. It teaches effective delegation and assertiveness towards demanding individuals, enhancing productivity.
TRAINING OBJECTIVES
By the end of this course, you will know how to develop a positive mental attitude, self-awareness, identify emotional intelligence strengths and weaknesses, develop action plans, learn time management and decision matrices.
TRAINING CONTENT
Personal Effectiveness
What is Personal Effectiveness?
Set Smart Goals
Fixed Vs. Growth Mindset
Developing Growth Mindset
Changing Habits
Self-Awareness Through DiSC®
Overview of The DiSC® Model
Constructive & Defensive of DiSC®
DISC® Dimensions of Behavior at Work
People Reading Principles
How to deal with DiSC® people?
Emotional Intelligence
Why Emotional Intelligence?
Basic Emotions
Common Needs of People
Impact of Emotional Leaking
How to improve your EI?
Time Management
What is Time Management?
Planning and Prioritizing
Identify Most Important Tasks (MITs)
The Urgent/Important Matrix
Beating Procrastination
Assertive Refusal
One Touch Principle